SHIPPING & RETURNS

All of your orders are packed with love & dedication.

Please keep in mind we are a small team and we pack orders as quickly as we can! During busier times you may have to wait a little longer, but we appreciate your patience and support and communicate the delays where we can.

SHIPPING PRICES

We currently only ship within the United States.

The prices listed above are the starting prices for shipping. Prices will vary depending on your shipping address and the contents of your order. For accurate shipping prices, please initiate the checkout process.

Please visit this website to track your order.

ORDERS

Once you have placed you order you will receive an order confirmation via the email you supplied during the checkout process . If you don't receive one within 24 hours, please send us a message.

We always aim to pack your parcels asap and will send you a shipping confirmation along with your tracking information as soon as it's ready!
- Shipping times can vary for remote & rural locations

Your order will be packed in the order that it was placed.

*The entering of discount codes are the customers responsibility and discount can not be applied once an order has been processed.

PACKING INFORMATION

Sustainability and being environmentally friendly is a huge priority for Tinybook Whispers. While we may not be perfect, we are dedicated to making a positive impact on our planet by thoughtfully doing our part.

Even as a small business, we recognize our resonsibility to be environmentally friendly. Our commitment to sustainability extends from our products and packaging to our home and workspace as well.

RETURNS

All sales are final. We do NOT accept returns or exchanges. If you have a concern with your order, please email service@tinybookwhispers.com. Cancellations must be made 24 hours after purchase. We don't accept cancellations after your order has shipped.

FAULTY ITEMS

First of all, we are sorry for any disappointment caused! Whether the item has faults or has arrived broken, we are truly sorry. Please send us an email with all the details so we can help you with your order asap. Please take photos of the item/s and packaging so you can send it to us when we reply to you. We thank you for your patience.

WHAT HAPPENS IF MY PARCEL GOES MISSING?

If your order has not arrived by its due date and you have read our shipping update page, please contact us so we can help resolve the issue. Each courier company have their own investigation processes and we work closely with them to locate, replace or refund your order to the best of our ability.

Please note if a customer enters the wrong shipping address and the parcel is declared as lost, we are unable to refund your order or shipping costs.