SHIPPING & RETURNS

SHIPPING POLICY

All orders are packed with care by the Tinybook Whispers Team.

We’re a small but mighty team, and we process orders as quickly as we can! During busier times, things might take a little longer, but we’ll always keep you updated where possible. We appreciate your patience and support.🩷

Please note: Shipping rates vary by destination. The exact shipping cost will be shown at checkout.

Shipping rates for EU countries may be slightly higher due to additional customs duties and the Union Handling Fee.

Good news - we now ship to 30+ countries! ❤️ If yours isn't available at checkout, feel free to reach out and we'll see what we can do! 

- United States
- United Kingdom
- Australia
- Austria
- Belgium
- Bulgaria
- Canada
- Croatia
- Czechia
- Denmark
- Estonia
- Finland
- France
- Germany
- Greece
- Hungary
- Ireland
- Israel
- Italy
- Latvia
- Lithuania
- Mauritius
- Mexico
- Netherlands
- New Zealand
- Norway
- Pakistan
- Philippines
- Poland
- Portugal
- Singapore
- Slovakia
- Slovenia
- South Korea
- Spain
- Sweden
- Switzerland
- United Arab Emirates


Please visit this website to track your order.

ORDERS

Once you have placed you order you will receive an order confirmation via the email you supplied during the checkout process . If you don't receive one within 24 hours, please send us a message after checking these points out.

- Check your spam/junk/trash/deleted folders - they like to hide!
- Is your inbox full? Clear out your inbox to receive your order confirmation.
- Did you spell your email address correctly?
- If you used Paypal, do you have a different email address linked?

PACKING INFORMATION

Sustainability and being environmentally friendly is a huge priority for Tinybook Whispers. While we may not be perfect, we are dedicated to making a positive impact on our planet by thoughtfully doing our part.

Even as a small business, we recognize our resonsibility to be environmentally friendly. Our commitment to sustainability extends from our products and packaging to our home and workspace as well.

INTERNATIONAL SHIPPING

Currency & Conversion: Prices on our store are displayed in USD. All orders will be processed and charged in USD by your credit card company or payment provider at the time of purchase.

RETURNS

All sales are final. We do NOT accept returns or exchanges. If you have a concern with your order, please email service@tinybookwhispers.com.

Cancellations must be made within 24 hours of purchase. We don't accept cancellations after your order has shipped.

INCORRECT OR FAULTY ITEMS

First of all, we are sorry for any disappointment caused!

We can promise that the we do our best to quality control and inspect all items to the highest standard before they are sent. So whether you have received a faulty item or it has arrived broken due to courier mishandling, please email us with all the details and be sure to take thorough photos of the item and packaging. We’ll get it sorted ASAP. Thanks for being patient!

Items that get damaged from excessive everyday use, accidents, or not sticking to the care tips might not be considered faulty.

As for incorrect or confused items? That’s our bad. We’re here to help though so please get in touch with us and be sure to include your order number and item details.

WHAT HAPPENS IF MY PARCEL GOES MISSING?

If your parcel appears to have been lost in transit and you have read our shipping update page, please contact us so we can help resolve the issue. Each courier company has its own investigation process, and we work closely with them to locate, replace, or refund your order to the best of our ability.

You can always contact us for any question at service@tinybookwhispers.com.